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Failed EICR

EICR Failed in London? What to Do Next (Same-Week Remedial Plan)

NICEIC engineers triage C1, C2 and FI findings within the 28-day statutory window. Council-format remedial report, defensive recoding where appropriate, same-week dispatch across every London postcode.

An EICR marked "unsatisfactory" is not a disaster — it is a regulated, time-bounded process with a clear exit. Under the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 a landlord has 28 days from the inspection date to remedy every C1, C2 and FI code (or sooner if the report specifies a shorter window), and to supply written confirmation of the remedial work to the tenant and, on request, the local housing authority. Civil penalties run to £30,000 per breach.

The triage is non-negotiable: C1 first (danger present, often within 24 hours), then C2 (potentially dangerous, within the 28 days), then FI (further investigation, often a return visit to access concealed wiring or open a junction box). Only once every C1, C2 and FI is resolved can the certificate be superseded by a Minor Works certificate or a full re-inspection. C3 codes — improvement recommendations — do not need remedying for compliance.

For tenanted properties the practical impact is narrower than most landlords fear. You do not need to evict during remediation; you do need to give 24 hours' notice for access, complete works with minimal disruption, and document the remediation in writing. Section 21 notices remain valid but are paused on unrelated grounds where an unremedied unsatisfactory EICR is on file. We have managed thousands of these cases — the process is well-trodden.

Why Electrician London

Same-week remedial dispatch

C1 codes triaged within 24 hours. C2 and FI scheduled within 7 days. We do not run a waiting list — the 28-day clock starts the day the report was signed.

Defensive re-coding review

Before quoting remedials we review the original schedule of inspections against BS 7671 Best Practice Guide 4. Inflated C2s coded by another contractor sometimes resolve at C3 — saving the cost of works that were never needed.

Council-format remedial report

Every London borough licensing team accepts our remedial confirmation pack — Minor Works certificate, photo evidence of each remediated finding, and a cover letter cross-referencing the original EICR line by line.

28-day tenant and council cover

We draft the tenant notification letter and, where the property is licensed or selectively licensed, the council confirmation pack. You sign; we file. No statutory deadlines missed.

EICR remedial pricing

Itemised per finding. Bundle remedials and re-inspection for a 15% saving.

C1 emergency remediation

Same-day or next-day attendance. Typical remedial: 1–3 hours plus accessory or terminal cost

From £150/hr + parts

C2 standard remediation

Single-circuit remedial, no consumer unit work. Typical for missing bonding, damaged accessories, RCD upgrades

From £350/job

FI clarification re-test

Return visit with thermal imaging or insulation testing to resolve a single Further Investigation code

£85

Full re-inspection (Minor Works cert)

Issued where multiple circuits have been remediated. Supersedes the original codes on the EICR

£125

Combined remedial + retest bundle

All identified C1/C2/FI works plus the re-inspection priced as a single fixed package

Save 15%

What our remedial response includes

  • NICEIC engineer triage within 24 hours of you sending the EICR
  • Independent defensive recoding review against BS 7671 BPG 4
  • Itemised remedial quote — no bundled lump sums
  • C1 same-day or next-day attendance
  • C2 and FI completed within the 28-day statutory window
  • Photo evidence of every remediated finding
  • Minor Works certificate or full re-inspection per scope
  • Tenant notification letter (statutory wording)
  • Council confirmation pack for licensed and selectively licensed properties
  • Pay-on-completion — no upfront payment on remedial works

The 5-step EICR remedial process

  1. 1

    Triage

    NICEIC engineer reviews the original EICR within 24 hours of you sending it through. C1 findings flagged for immediate response, C2 and FI scheduled within the 28-day window.

  2. 2

    Quote

    Itemised fixed-price quote per coded finding. Where defensive recoding applies we flag findings likely to drop from C2 to C3 — and the cost of remedial work we believe is unnecessary.

  3. 3

    Remediate

    Works carried out by a single NICEIC engineer in a single visit where possible. Tenants given 24 hours notice; access negotiated through letting agent if needed. Photo evidence of every remediated finding.

  4. 4

    Retest

    Minor Works certificate issued for each remediated circuit, or a full re-inspection where the consumer unit or three+ circuits were touched. Every retest references the original EICR finding it supersedes.

  5. 5

    Recertify

    Compliance pack delivered: updated certificate, tenant notification letter, council confirmation letter (if licensed property), and the original EICR with annotated remedial cover sheet. Pay on receipt.

Frequently asked questions

Can the original contractor who failed the EICR be held liable?

Only if they performed the original installation work and the C1 or C2 finding is traceable to defective workmanship within the warranty period — typically 6 years for negligence claims. Where the contractor only performed the inspection, their role ends at the certificate. NICEIC, NAPIT and ELECSA hold their members to a complaints process you can invoke if you believe the coding was incompetent.

What if I disagree with the codes on my EICR?

Commission an independent second-opinion review from a different NICEIC contractor. The reviewing inspector examines the original certificate, conducts a focused on-site verification of the disputed codes, and issues a written opinion. If the second opinion overturns a C2 down to a C3 — we see this in roughly one in five disputed reports — you can challenge the original through the issuing contractor's certification body.

How does a second-opinion EICR work?

Booked as a half-day verification, billed at £125. The reviewing inspector reads the original EICR before attending, focuses testing on the disputed circuits, and either confirms the original codes or issues a fresh EICR with the corrected codes. The new certificate, where issued, becomes your certificate of record.

Does an unsatisfactory EICR affect my mortgage?

Yes for buy-to-let remortgages on most major lenders (Nationwide, Lloyds, Santander, NatWest, Barclays among others typically require a satisfactory EICR within the last 5 years). It does not affect an existing mortgage already drawn down. Remediate within the 28-day window, secure the Minor Works or re-inspection certificate, and the mortgage application proceeds.

Can I evict a tenant during EICR remediation?

A Section 21 notice for unrelated grounds is not automatically invalidated by an unsatisfactory EICR, but it is paused if the EICR has not been supplied to the tenant within the 28-day statutory window. Section 8 notices for rent arrears or breach of tenancy remain valid. Practical answer: complete remediation first, then any eviction proceeds on cleaner footing.

What if the remedial work runs beyond 28 days?

Document why. If access is delayed by the tenant, keep written evidence (letter requests, calendar invites). If parts are on extended lead-time (specialist consumer units, three-phase RCDs) keep the supplier order confirmation. Local authorities will accept evidence of best efforts where the breach is demonstrably outside the landlord's control — but undocumented delay is a £30,000 penalty risk.

When does the council get involved?

Only when (1) a tenant complains, (2) the property is HMO-licensed or selectively-licensed and the licence requires EICR submission, or (3) the local authority is conducting a proactive inspection. Most remedial work completes inside the 28-day window without council contact. Where the council does request the EICR, they're entitled to it within 7 days.

Does an unsatisfactory EICR affect my landlord insurance?

Possibly at renewal. Major landlord insurers ask whether a current satisfactory EICR is on file. An unremedied unsatisfactory EICR on the day of a claim could be cited as a material non-disclosure if the claim relates to an electrical fault. Once remediated and recertified, the slate is clean — insurers accept the Minor Works or new EICR as evidence of compliance.

What about void periods between tenancies?

A void is the cleanest time to remediate. No access constraints, no tenant disruption notice required, and the new tenancy starts with a fresh satisfactory EICR. Where a remedial window straddles a tenancy change, the incoming tenant must be given the EICR and the remedial confirmation pack before they move in.

Partial re-inspection or full re-inspection — which do I need?

Minor Works certificate is sufficient where one or two circuits were remediated and the consumer unit was untouched. A full new EICR is the cleaner audit trail where the consumer unit was replaced, three or more circuits were touched, or you are mid-mortgage application. We advise per case — the cheaper option is sometimes the wrong one for the audit trail.

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